Privacy Policy

Last Updated: 17 July 2025

Zurich Bread Café (“Company,” “We,” “Us,” or “Our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal data when you visit our website (https://zurichbreadcafe.com/) or interact with us.

1. Compliance with Thai PDPA

This Privacy Policy follows the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. It informs you of your rights, our duties, and how we handle your personal data lawfully.

2. What Data We Collect

2.1 Personal Information

We may collect personal data including:

  • Name and contact details (e.g., phone, email)
  • Delivery address (for online orders)
  • Payment details (e.g., bank info, credit card)
  • Social media contact (e.g., Facebook, Instagram, LINE)
  • ID information (only when required for legal reasons)

2.2 Technical Information

We collect via cookies or analytics tools:

  • IP address, device info, browser type
  • Site usage behavior (pages viewed, timestamps)
  • Location data (if enabled)

2.3 Transaction Information

  • Order history, support tickets, customer reviews

3. Why We Collect Your Data

We use your personal data for purposes including:

  • Processing orders and payments
  • Sending promotions and updates (with opt-out option)
  • Providing customer service and responding to inquiries
  • Website and service improvements
  • Legal compliance and fraud prevention

4. Legal Grounds for Processing

Under the PDPA, we process your data based on:

  • Your consent
  • Contractual obligations (e.g., orders)
  • Legal duties
  • Our legitimate interests (e.g., analytics, direct marketing)

5. Who We Share Data With

We may share your data with:

  • Service providers (IT, payment, delivery)
  • Marketing partners (with consent)
  • Legal authorities (when required)
  • New business owners (in case of a merger/acquisition)

6. International Transfers

If we transfer your data outside Thailand, we ensure it’s protected in line with PDPA standards.

7. Data Retention

We keep your personal data only as long as needed for the purpose it was collected or required by law. Unneeded data is securely deleted.

8. Your Rights

You have the right to:

  • Access, correct, or delete your data
  • Object to certain uses (e.g., marketing)
  • Request data portability
  • Withdraw consent at any time
  • File complaints with the Personal Data Protection Committee (PDPC)

9. Data Security

We take appropriate technical and organizational measures to protect your data, but no system is completely immune from breach.

10. Cookies

We use cookies for better website performance and analytics. You can manage your cookie settings via your browser.

11. Contact Us

Zurich Bread Café Email: Zurichbreadphuket@gmail.com Address: 32/35 Prime Kaser-Nawamin Sukhonsawat 11, Ladprao Bangkok 10230, Thailand Phone: 02-907-9227